Guilin

Our family recently stayed at your resort (from 13th to 16th June) and we are still smiling about the extraordinary experience you created for us! From the moment we arrived, we were immersed in the stunning karst mountain landscapes and the vibrant, welcoming atmosphere you’ve cultivated. Every member of your team went above and beyond to ensure our holiday was perfect, and we’d love to share our appreciation.

🌟 Exceptional Crew & Service

Infectious energy, genuine warmth, and attentiveness of GOs made us feel like cherished guests. The great experience started from reception desk Mr. Dylan, Becky who greeted us with smiles and took time to connect. Their passion for creating joy was evident in every interaction.

🎭 Unforgettable Shows & Entertainment

The evening shows were absolute highlights! We were blown away by the professionalism and creativity of Peggy Hsu– the fusion of acrobatics, dance, and local culture was breathtaking. The talent and dedication of your performance team are world-class!

🎯 Fun-Filled Activities & Events

There was never a dull moment! Really enjoy our days with:

• **Archery & Cycling
• **Guilin town excursion - that introduce an ancient town nearby club med village.
  ** Relax and enjoy at the pool side with sessions like aqua-aerobic, pool side yoga.

👨‍👩‍👧‍👦 Perfect for Families

• The all-inclusive convenience – no stress about meals, snacks, or activities.
• Mongolian restaurant and Lotus restaurant that are providing ala-cart dining experience that required reservation in advance.
• Special thanks to Adi (F&B) and Joe (F&B) for assisting us in making reservation of the above restaurants as the reservation required a local phone number to work. You can approach both of them who are very professional and helpful if you do not have a local number like me.
• The safe environment** where kids could explore freely.
  A charming sales person, Ms Phoebe is whom you can approach at the boutique for well design club med shirts for souvenirs.

Meeting new Friends

Club Med Guilin isn’t just a resort; it’s a place where magical memories are made. You’ve created something special – a harmonious blend of natural beauty, exciting adventures, cultural charm, and heartfelt hospitality. Thank you for giving our family a holiday we’ll treasure forever.

Special thanks to my new friends from Club Med Guilin for the unforgettable experience,
Ms Peggy Hsu (Entertainment Manager),
Mr. Dylan and Ms. Becky (Reception)
Mr. Adi & Mr. Joe (F&B)
Ms. Phoebe (Boutique)
Ms Rachel (Mini Club)

Please share our gratitude with every team member – from housekeeping and kitchen staff to activity leaders and management. Your hard work and smiles make all the difference. We can’t wait to return!

The GOs are impeccable, they are the most valuable assets of Club Med Guilin. Credit to NaNa, the reception manager, her professionalism and friendliness made me feel like a home return.

Our 7 years old daughter love the mini-club activities. She managed to catch an ad-hoc show event organized by the mini-club team, what a wonderful show she had been with.

Club Med Guilin was such a gem for us. Came during the low season, so there were not too many people. We had all the facilities and activities available for us almost at whim. Although it was raining throughout our stay there, the activities were aplenty and we did not run out of things to do. Nonetheless, because of the rainy weather, we could not go on excursions due to the high tide at the river (we have been wanting to ride the bamboo raft at the Li River).

Housekeeping was provided twice a day, which makes up for the slightly aged living quarters. However, the rooms were decent and well kept.

Language can be tricky, but the staff did their best to accommodate. For Muslims, do note that halal option is not available. However we opted for non-meat/seafood options which were in abundance. GOs were extremely helpful - warm, friendly and more than happy to help with anything we needed from food requirements to daily activities. The staff even assisted to plan a birthday surprise for my wife - complimentary cake and room decorations - on her birthday. So shoutout to Lai, Appy, Peggy, Loic, Vance, Rachel and the rest of the GOs. You truly made us feel at home!

Bonus: On our last day, the manager Lim offered to pack food for our journey back home, which we felt was an extremely thoughtful gesture.

This is our first Club Med experience and first visit to Guilin. We are impressed by staff professionalism, dining experience and Club Med culture. Will come back or explore other Club Med in future.