Contact Us

Our call centre operating hours
Mondays, Wednesdays, Thursdays, Fridays: 08:30 – 18:00
Tuesdays: 09:30 – 18:00
Saturdays: 09:00 - 13:00
Public Holidays: 09:00 - 13:00

Click here to message one of our friendly agents on WhatsApp. We are ready to help you with everything, from quick questions to full-on support. We’re here to make your travel experience as seamless and stress-free as possible.

You can expect replies from us between
Mondays, Wednesdays, Thursdays, Fridays: 09:00 – 18:00
Tuesdays: 09:30 – 17:00
Unavailable on Weekends & Public Holidays

Offices 212 - 214 2nd Floor, Design Quarter Cnr William Nicol & Leslie Ave, Fourways, Sandton

Monday, Wednesday, Thursday, Friday: 08:30 – 17:00

Tuesdays: 09:30 – 17:00

Saturday, Sunday, Public Holidays: Please note The Travel Agency by Club Med is closed for walk-ins on Saturdays, Sundays and over public holidays. To get in touch with us during these hours, please call us on +27 11 020 0921 (Direct Clients) OR +27 11 020 0922 (Travel Agents) between 09:00 - 13:00.