Palmiye Hotel

We had a fantastic time at ClubMed La Palmiye, partaking in lots of sports and enjoying the fun ambience. Jonathan, the resort manager, and his team generally worked hard to provide a first class experience. There was very little to criticise apart from the location of the yoga classes right next to the noisy beach volley courts and the lack of warmth of the check-in and check-out experiences.
It was our first time at a ClubMed resort, and it won't be our last.

We had so much fun and the club med is really good. The club med have so much activities for everyone for all years. Noelie and Reda were the best G.O teen. We enjoyed the week and he hope to come back.

We had a wonderful holiday to celebrate our 30th wedding anniversary with our extended family. The resort is stunning and the food, service and ambiance oustanding. I can highly recommend this resort and we will return.

We've been lucky enough to visit quite a few Club Meds so of course we tend to compare. I must say that this one has pros and cons. Let's start with the pros: very nice rooms and rather large in the Villagio (though not made for tall people, my husband is 6'4 and had to be careful with the doors height), good bedding and AC, nice terrasse viewing the gardens and the mountains. The food was excellent and varied, and there were loads of activities of all sorts (tennis, paddle, yoga, waterski, coffee games etc). The cons now: reception organisation, help. We arrived on our own from Istanbul and it was raining cats and dogs (quite rare there), but that doesn't justify the fact that the staff at the reception was in total disarray, nobody welcomed us, we had to literally grab someone after 15 min to be taken care of. When checkin was done, we walked to our rooms, quite distant from the hotel, and there were no umbrellas left and when we finally reached the rooms, the bracelets only allowed us to have access to one room instead of 2. We had to go back again. Every time we had to go to reception during the week, it wasn't simple. Few people and more often than not, they needed to check simple information with their supervisor. We talked with other GM, and everybody agreed on the fact that there was a margin for improvement there. The Zen pools areas should be improved. We compared them to those in Bali and Marrakech which are really zen and cosy, and this is not the case here. Except for the fact that the areas are forbidden to children, there is nothing zen or cosy about it. There is music - loud sometimes - loads of people, no non smoking area, not pleasant at all. Finally, being Gold members, we should have a direct access to an assistant via Whatsapp, but it was never proposed to us.
So all in all, if you don't mind a big club, don't need quiet and zen, don't need a white sandy beach but need lots of activities and good food, this Club is for you!