Kiroro Grand Japan

We arrived just a few days after the summer season opened, and the resort was already so lively and full of energy!

It was such a pleasure to see Jack and OAT again. They always greet us so warmly, and seeing familiar faces makes every stay feel special.

The kids had a great time too. They were excited to see some familiar G.O.s again at Mini Club, and they also really enjoyed the Teens program. Hina and Jessie, who had just started working there, were also wonderful and took great care of them.

We were also very lucky to see Yutaro during our stay!

Every member of the staff was kind, friendly, and welcoming.

We absolutely love Club Med during the summer season, and we are looking forward to coming back several more times!

夏シーズンが始まってまだ数日というタイミングで到着しましたが、リゾートはすでにとても活気があり、楽しい雰囲気にあふれていました！

JackとOATにまた会えたことも、とても嬉しかったです。いつも温かく迎えてくれるので、知っている顔に再会できると滞在がさらに特別なものに感じられます。

子どもたちもとても楽しんでいました。Mini Clubでは以前お世話になったG.O.さんたちとの再会を喜び、Teensプログラムにも楽しく参加していました。新しく働き始めたHinaとJessieにもとてもよくしていただきました。

滞在中にYutaroさんにも会うことができて、とてもラッキーでした！

どのスタッフの方も親切で、フレンドリーで、いつも温かく接してくださいます。

私たちはClub Medの夏シーズンが本当に大好きなので、また何度か戻ってくるのを楽しみにしています！

It was our baby’s first birthday and we decided to go on our very first overseas family trip to celebrate. Searched for many different places but we spent the holiday with our baby at Club Med Kiroro Grand since the “all-inclusiveness” seemed very convenient. It was also our first time experiencing Club Med, and we honestly didn’t expect to bring back such unforgettable, wonderful memories. Even I have stayed at many hotels around the world, I can confidently say that the hospitality and food at Club Med were truly top-tier.
We were deeply moved by the incredible staff who made our stay so special.

• Eddy kindly prepared a special cake for our baby's very first birthday
• Angel always greeted us with warmth and thoughtfully checked in to ensure we had everything we needed
• Raditto and Ganda provided world-class service and genuine hospitality from the moment we stepped into the lobby until the moment we left the hotel

Thanks to all of them, our trip was an absolute success. It is a place that makes us genuinely want to return, and I wanted to express my gratitude once again.
Earnestly hope to see you all again soon.

My favorite staff : Masato, Yoshi, Ing, Kevin, Ron, Nohan, and many others!
Amazing tennis courts, hot springs, and food!!

Excellent service for drinking, especially Coffee Service by Mr. Jay Lord.
His considerations service made me feel comfortably each time.

A heartfelt thank you to so many amazing GOs across the resort:

Restaurant: Dogan, Angel, Chef Angel, Dolphin, Eko

Mini Club: Jacki, Amas, Ayaka, Jenny, Syasya, Jesse, Rachel, Yuna, Nina

Bar: Robin, Ferry

Amazing Family: Ron, Cerys, Rizan

Sports: Kevin, Jimmy, Luke, Martin, Kosuke, Oliver, Lohan

A very special mention to Harry. Thank you for being such an all-round superstar as a mini club GO, lifeguard, mountain bike coach, entertainer, and even magician’s assistant to Yihong. You truly made a difference to our stay.

To all of Yijun and Yihong’s wonderful friends who made their holiday so special, Ayaka, Amas, Jacki, Syasya, Rizan, Angel, Chef Angel, Chef Eko, Sam, Crystal, Oceane, and many more, thank you for the care, energy, and joy you brought every day.

Although this was our first visit to Kiroro Grand, it felt like coming home thanks to seeing so many familiar faces from other Club Med resorts, especially friends from Tomamu and Bintan.

It has also been incredibly rewarding to see how much many of you have grown over time. From Syasya when we first met her in Bintan, to Ayaka from Tomamu last year, and Jesse, from her early days at Tomamu on the archery range to now shining as a true superstar on the circus stage, it has been inspiring to witness such growth and passion.

Finally, thank you to Jimmy, Kevin, and Martin for the daily morning tennis sessions. I may still be swinging like I am playing baseball, but I look forward to improving on our next visit.

Thank you again to the entire team for making this such a memorable and meaningful family holiday. We cannot wait to come back.