Quebec Charlevoix Exclusive Space Canada

Léa in the baby club and Nate at the bar are top G.O.!! Had great drinks with them and saw them work hard. Such a great time at Club Med Charlevoix!

Our stay at Club Med Charlevoix was nothing short of exceptional. From the moment we arrived until the day we left, we felt welcomed, cared for, and truly able to disconnect from the stresses of everyday life.

The resort itself is absolutely stunning. The views are breathtaking, the atmosphere is peaceful, and everything is beautifully maintained. The food was outstanding throughout our stay, with an incredible variety and exceptional quality. We were also celebrating my husband's birthday, and the birthday cake prepared for him was absolutely delicious and made the occasion even more special.

What truly made this vacation unforgettable, however, were the incredible people we had the pleasure of meeting.

A very special thank you to the amazing GO Team—Anthony, Juliette, and Assiatou. We had the pleasure of sharing a meal together, and what started as dinner quickly became one of the highlights of our trip. Thank you for your warmth, your laughter, your genuine conversations, and for making us feel like friends rather than guests. You each helped create memories that we will cherish for years to come.

We would also like to thank the wonderful team at the Exclusive Collection Club. Benjamin and William crafted some of the best cocktails we've ever had and always welcomed us with a smile. Their attention to detail and friendly personalities made every visit something to look forward to.

A heartfelt thank you to the concierge team, especially Marion and Jaime, as well as the other concierge whose name, unfortunately, escapes us. You treated us like family from the very beginning. Your kindness, professionalism, and genuine care never went unnoticed, and you made us feel completely at home throughout our stay.

We were also fortunate enough to spend time with Jessi from Reception. Thank you for your kindness and for sharing your experiences with us. We learned so much from our conversations, and it was a pleasure getting to know you.

Finally, a very special thank you to Maria, the manager of Le Marché. Your leadership was evident in every aspect of the dining experience. You always took the time to greet guests with a smile, ensured everything ran seamlessly, and made everyone feel welcome. Your passion for hospitality truly shines through.

Every member of the team we encountered contributed to making our stay unforgettable. It's rare to find a resort where the people leave as much of an impression as the destination itself, but Club Med Charlevoix has accomplished exactly that.

We returned home feeling rested, recharged, and already planning our next Club Med vacation. Thank you to everyone who made our anniversary getaway and Connor's birthday so incredibly special. We cannot wait to come back!

From the moment we arrived, Nate seemed to be everywhere! In the mornings, he was serving drinks with a smile, then later we’d see him on stage singing or dancing and getting everyone involved. One day, he even dressed up as Thor and took pictures with my child, which absolutely made their vacation!

At night, there he was again behind the bar, still energetic and making incredible drinks. I finally had to ask him, “How are you always here?” He just smiled and said, “I love what I do.” And honestly, it shows.

People like Nate are what make a vacation unforgettable. His energy, kindness, and passion are contagious, and he made every part of our stay more special. Thank you, Nate, for making our family feel so welcome and for creating memories we’ll never forget!

This experience at club med charlevoix was absolutely amazing. My daughter and I had an exhilarating time mountain biking, swimming, and more. We want to give a special thanks to a few people that made this experience even better! Marion, Jaime, and William at the exclusive collection were truly a joy to be around. In addition our mountain biking instructors Ariel and Sean brought a lot of energy when riding the mountain! Thank you!

LOCATION: Exceptional location site and accessible in less than 2 hours from Quebec city.

ATMOSPHERE: This is a Club Meb and by definition a very pleasant stay. From the Village Chief all the way down to the maintenance staff, we had pleasant conversation with all of the we encountered.

ROOMS: We had reserved 2 suites for our stay. The first one was a family suite and the second one a standard suire. Both were impecable and clean. We never asked to have our bed turned for the night but to our suprise the staff did it for us. We very much appreciated that small gesture.

VALUE: We took the summer deal (20% off) to make this reservation and we saved around 1,500$ off the regular price for both suites.

CLEANLINESS: We are seasoned travelers and we haved stayed in alot of highly rated hotels only to find the cleanliness to less than desirable state. Club Med Charlevois is nothing like that if not you constantly see staff members engaged in making the experience very much agreable and clean.

NOISE LEVEL: We slept "like a log". There is no noise in the rooms that you can hear coming from the 5th floor theater area. The only noise you hear is coming from the outside, when you leave the patio doors open for the fresh night breeze coming from the mountain side.

SERVICES: We did not use any of the services available during our stay with the exception of the WiFi and food services.

AMENITIES: Club Meb Charlevois has all the standard amenities of a major hotel group. Mobility Accessible for wheelchair to Service Dogs.

SPECIAL AND PERSONAL THANK YOU: We would like to extend our thank you to the Village Chief, Nicolas for his warm welcome and for his exceptional leadership.
To Alex, from food and beverage services; thank you for listening to my concerned when asked about my personal experience in the Restaurant Le Chalet. I understand some guests are less inclined in commenting but your openess and understanding was very much appreciated.
To Amélie, from Bar services; you are truly a wonderful person and your "joie de vivre" is refreshing. Thank you for letting us share some of your passion.
To Carlos, Sous-Chef; Thank you for helping us with our many questions about the food we were eating.

SPECIAL THANK YOU:
Jamie, Benjamin, Joeri; We very much appreciated your exemplary devotion to your guests, not only in the day to day experience but also because you actually went outside the box to meke our very short stay a truly wonderful experience.

LASTLY:
There is one person that did more for us in 3 days than anyone could have done in a week, if we had stayed that long. Her name is Marion Legrand, this exceptional woman has gone above and beyond for my family and my guests that travelled with us, than anyone could have done. We are world travellers and we do ask alot from the staff we meet, but never have we seen the level of competence as this woman has displayed not only in answering our questions but in giving us the tools we needed to make our guests welcomed. She took our challenged head on and answered present every time. We simply would not have been able to do this without her help.

Thank you Erica, for a wonderfull group of people, who under your leadership made the Exclusive Collection a memorable experience.

From my family to yours we thank you from the bottom of our heart.